Cai Design, Inc. has created this privacy statement in order to demonstrate our firm's commitment to your privacy and security. This document describes Cai Design, Inc’s practices with respect to the collection of user information from this Web site. This document only applies to the Cai Design site www.bessiecai.com. We have taken extra steps to make sure your online shopping experience is the best and is safe and secure.
As a visitor to Cai Design’ web site, www.bessiecai.com, you have the right to understand our information privacy practices prior to providing Cai Design with any of your personal information (Personal information includes information that can be linked to a specific individual, such as name, address, phone number, or e-mail address).
By providing you with this Privacy Statement, Cai Design is pledging our continued commitment to protecting the information you provide to us. Cai Design regularly examines our information privacy practices to determine whether we are adhering to the disclosures about the collection, use, sharing, and protection of your personal information made in this privacy statement.
Cai Design does not knowingly collect information provided by children under the age of 13. If that policy changes, Cai Design will obtain consent from a parent or guardian before Cai Design knowingly collects data from anyone under the age of 13.
INFORMATION COLLECTED ABOUT YOU
Cai Design collects personal information about you that you specifically and voluntarily provide. Personal information includes information that can identify you as a specific individual, such as your name, mailing address, phone number, or e-mail address. Although you are required to register at www.bessiecai.com in order to purchase, your personal information is needed in order to process and fulfill your order requests. Many areas of Cai Design can be accessed without providing any personal information. On all Cai Design pages that collect personal information, we specifically describe what information is required in order to provide you with the product or service you have requested.
Cai Design collects personal information when you:
• Register at www.bessiecai.com: Cai Design collects your e-mail address and password when you register at our website.
• Complete user profile information: Cai Design collects the full name, address, city, state, zip, country, e-mail address, shipping information, and credit card information. This information is stored in the My Account area of Cai Design.
• Purchase merchandise: Cai Design collects the billing address of the debit or credit card that is used to make a purchase. We will also collect debit and credit card information, including card number, card type, cardholder name, and expiration date, in order to bill you for your purchases through Cai Design. Please view our Credit Card Guarantee for additional information on Cai Design's commitment to protecting your credit card security.
• Participate in a survey or contests: Occasionally, Cai Design may offer our site visitors an opportunity to participate in a survey or contest. Information collected by Cai Design when you participate in a survey or contest may include your full name, e-mail address, and street address.
• Contact Cai Design: Cai Design collects personal information such as your full name, zip code, e-mail address, and/or contact number whenever you submit a question or suggestion, or request assistance with viewing your account, logging on to Cai Design, or accessing your account.
COOKIES AND OTHER WEBSITE TECHNOLOGIES
Some information is collected automatically every time you visit Cai Design. Cai Design and our third-party marketing partner collect information about your computer and assign you "cookies" (small, unique identifier text files) when you visit Cai Design. You do not provide this information—it is collected automatically as a means of supporting your visit to our site. Cookies do not contain any personal information. This anonymous information may be used by our marketing partner to deliver advertisements for products and services tailored to your interests on this site or other sites that you visit.
Most browsers are automatically set to accept cookies but provide features that enable you to be notified when a cookie is to be placed on your browser, decline the cookie, or delete cookies that have been placed on your browser. Most mobile operating systems also provide you an option in the device settings to limit ad tracking associated with your device id. You may also check your web browser’s instructions, help files, or privacy documentation for further information. You should be aware, however, that some functions of our website or application may not work or may work slowly if a cookie is refused. This Cai Design cookie may be used to provide enhanced online display advertising tailored to your interests. To opt-out of this advertising provided directly by Cai Design, click here. When you access the My Account area of the Cai Design website, Cai Design requires you to sign in using your e-mail address and password. Once you sign in we record the e-mail address in the cookie file on your computer. We may also record your password in this cookie file. Permanent cookie files remain on your computer's hard drive until you manually delete the file.
USE OF TECHNOLOGY
Information Others Observe or Collect through Technology:
We evaluate and select third-party partners to help us provide certain features on our Service and analyze our visitors' preferences. These partners may use some or all the technologies described above.
How is the technology used to serve our advertisements on other online services and what choices do you have?
We also contract with third-party advertising companies, which may collect information about your online activities on the Services, over time and across third-party websites and online services, for use in delivering tailored online display and banner advertising to you on other websites and online services. To serve this advertising, these third-party companies place, use, or rely on the technologies described above, including cookies, clear gifs, device identifiers, and similar technologies to obtain information about customer interactions with us through our Services and interactions with other online services. These companies use the information they collect to serve you ads that are targeted to your interests.
For information about opt-out programs that these third-party advertising companies participate in, and to opt-out of the use of website browsing data for interest-based advertising by companies that participate in these programs, click the following: NAI Opt-Out or, DAA Opt Out. To opt-out of the use of data collected from the mobile applications on your device to serve ads that are targeted to your interests, consult the settings on your device. You can also click the preference icon that may appear on some of our advertising served through the use of these technologies.
How do our Services interact with third-party services and content?
We may link to third-party sites and services or otherwise display third-party content through our Services. We do this for your convenience. We don't endorse or generally have any affiliation with these third parties. And we don't control and aren't responsible for their practices. It is possible that the third party providing content through our Services may collect or observe information through its use of technology. Whether the third-party content appears within our Services (like a map frame), or you leave our Services to view it, those service provider's terms, conditions, and privacy policies govern your online experience (unless we post a statement that indicates otherwise). Please view their terms of service and privacy policies if you have any questions about their practices.
Here's a partial list of the third-party content and services available through or via our Services:
1. Inline Framing: We may embed content on our Services from other online services, such as live or recorded video.
HOW CAI DESIGN USES ONLINE REMARKETING CAMPAIGNS
Cai Design uses remarketing programs allowing us to reach people who previously visited the www.bessiecai.com website, and match those people with the appropriate message. If you want to opt-out of the display of our online advertising, which appears on other Web sites, and which is based on online interactions with www.bessiecai.com, then please click the preference icon that may appear on such advertising.
For more information about your options regarding the use of data by Google Analytics, please go to https://support.google.com/analytics/answer/181881?hl=en.
We do not respond to web browser "do not track" signals at this time. We await the result of work by the policy community and industry to determine when such a response is appropriate and what form it should take. We do allow you to exercise choice regarding the collection of information by third parties about your online activities over time and across third-party websites or online services for online interest-based advertising purposes by going to http://www.networkadvertising.org/choices/ or http://www.aboutads.info/choices/ or http://www.youronlinechoices.com .
For more information on your opt-out choices on your mobile device, please visit the Ad Network Advertising Settings page at https://support.apple.com/en-us/HT202074 for iOS-based devices and Google’s Ads Settings page at https://www.google.com/settings/u/0/ads/authenticated for Android-based devices.
Cai Design collects certain technical information from your computer each time you request a page during a visit to Cai Design. This information is collected from your computer's web browser and may include your IP address, operating system, web browser software (i.e., Google Chrome, Firefox, Safari or Internet Explorer), screen resolution, and referrer website. Wireless users: Please check with your wireless company if you are using your cellular phone to access the Internet to understand whether personal information may be used to identify you.
CREDIT CARD GUARANTEE
Your credit card is protected whenever you make a purchase through Cai Design, Inc. If any unauthorized charges appear on your credit card statement within 12 months of your last Cai Design transaction, report this fraud to your credit card provider and contact us immediately by calling 347-227-3371. Most credit card companies cover all charges resulting from credit card fraud or may limit your responsibility to $50, the maximum allowed under the Fair Credit Billing Act. Cai Design is committed to making sure you're covered.
SHARING YOUR INFORMATION
Cai Design will, on occasion make our mailing list (name and address only) available to select companies whose products might be of interest to you. If you do not wish to receive those mailings or do not wish to receive our catalog we are happy to comply with your request. Simply send the mailing label from your catalog along with your preference to Circulation, Cai Design, 240 West 37th Street, New York, NY 10018. Information shared with our marketing partner to deliver online display advertisements tailored to your interests will be made anonymous by a third party.
OUR LEGAL OBLIGATIONS
Cai Design may also disclose information against someone who poses a threat to Cai Design's interests (such as customer fraud) or whose activities could bring harm to others.
There are several places throughout Cai Design that may link you to other websites that do not operate under Cai Design's information privacy practices. When you click through to these websites, Cai Design's information privacy practices no longer apply. We recommend that you examine the privacy statements for all third-party websites to understand their procedures for collecting, using, and disclosing your information.
CONTROL ACCESS TO YOUR INFORMATION
Cai Design believes that site visitors should have control over the collection and use of their personal information. You have access to your information in the following areas of Cai Design:
The My Account page on Cai Design allows registered visitors to view and change their account settings. The e-mail settings option lets you change your e-mail address. You can change your shipping information from your account profile; update your name, phone numbers, and credit card information associated with your profile. You can also close your Cai Design account by calling: 347-227-3371.
COMMUNICATIONS FROM CAI DESIGN
You will receive communications from Cai Design when you:
• Request a forgotten password on your account: When you request your password, we will send your password via e-mail. All you need to enter is your e-mail address.
• Make a purchase: Each time you make a purchase through Cai Design you will receive confirmation of your new purchase via e-mail.
• Elect to receive special promotional marketing communications: When registered at Cai Design, you will occasionally receive opt-in e-mails notifying you of special promotions if you sign up for this service. Special promotional e-mails are intended to inform you of new or unique swimwear or special deals that are available on Cai Design.
• Contact Cai Design with questions/suggestions: When you request assistance with viewing your account, logging on to the Cai Design website, or accessing your account, we will respond to you via e-mail, live chat, or telephone.
PROTECTING YOUR INFORMATION
We want our site visitors to feel confident about using Cai Design to make a purchase, so we are committed to protecting the information we collect. Cai Design has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Currently, Cai Design only stores the information you provide when registering at Cai Design.
Our systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you send personal information to Cai Design over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.
To verify the security of our site, look at our URL in your browser window. The letter "s" added to the "HTTPS" indicates that SSL is in effect. In your internet browsers, a closed padlock appears in the corner when you are in a secure mode. Also, in many cases, your browser will warn you if you are about to send information via a site that is not secure.
E-mail at [email protected]
Address: Cai Design, Inc. 240 West 37th Street New York, NY 10018
CHANGES TO THE PRIVACY STATEMENT
Cai Design reserves the right to modify or amend this Privacy Statement at any time and for any reason. If there are material changes to this statement or in how Cai Design will use your personal information, Cai Design will prominently post such changes prior to implementing the change.
Regardless of later updates, we will abide by the information privacy practices described in the Privacy Statement posted at the time you provided us with your information.
If you have questions about our Privacy Statement, please submit your questions to our Support Team!
CONTACTING CAI DESIGN
We want to make sure you have control over your online experience as a Cai Design customer, from purchasing your merchandise to protecting your personal information.
Cai Design customer service agents are ready to help with your Cai Design concerns 24 hours a day, seven days a week. When you need help, 347-227-3371 around the clock to speak to a representative personally. Agents will address any questions or concerns you may have about your Cai Design purchases. We will do our best to respond to your request for assistance or other questions about Cai Design within 24 hours.
WEBSITE ACCESSIBILITY POLICY
Cai Design Inc. wants to ensure each and every customer has the best shopping experience possible, regardless of disabilities. Therefore, Cai Design will meet the World Wide Web Consortium's (W3C's) Web Content Accessibility Guidelines (WCAG) 2.0 Level AA on www.bessiecai.com.
If you need any assistance or have any concerns that pertain to accessibility while on www.bessiecai.com, please contact [enter phone number] to obtain relay call assistance. If assistive technology is needed, please specify. This will further our effort in offering the best shopping experience possible for all of our customers.
Cai Design is located at 240 West 37th Street New York, NY 10018. You may phone us at 347-227-3371 or you are welcome to submit your questions to our Support Team!